Since 2010, April has held several positions in Quality department of major international pharmaceutical and consultancy organizations before founding her own company Q-support. Her extensive knowledge of Quality and Distribution, and of the pharmaceutical industry widely has already shown to be valuable in many complex projects.
Positive and determined, April always goes the extra mile to make it work.
Kelsey took her first steps in the pharmaceutical industry in 2021 with a QP internship at Pfizer. After this, she decided to continue her career within the media fill team at the same company. Ready for a new challenge, Kelsey decided to give her career a new direction and start as a QP/RP associate at Q-Support.
Kelsey is a very driven and eager to learn person and wants to make a success of her career at Q-support. She will therefore do everything to bring every project to a successful conclusion.
With over 10 years of professional experience spanning technical and commercial roles, Maud possesses technical proficiency across a broad spectrum of skills and a comprehensive understanding of the life science industry.
This technical background coupled with a proven track record in sales and recruitment equipps Maud with a unique perspective that will bring fresh insights to our Q-support Team.
Intuitive and charismatic Maud is an inspiring optimist, who readily takes action to do what she feels is right for her organization bringing the creative energy to achieve her goals.
Laïs Gryffroy began her career in the pharmaceutical industry after obtaining her Master’s degree in Industrial Pharmacy from Ghent University. Her interest in pharmaceutical quality led her to various roles, specializing in Quality Assurance and the key positions of Qualified Person (QP) and Responsible Person (RP).
With experience in a GxP environment, Laïs has developed expertise in various areas such as batch review and release, quality management systems (QMS), and deviation management. She has also actively contributed to the commercial launch of CAR-T therapies in the EMEA region.
With her experience and expertise in quality management and the distribution of medicines and medical devices, Laïs is committed to using her knowledge to provide practical and effective solutions for clients within the pharmaceutical sector.
With more than 17 years of experience in the pharmaceutical industry, Séverine has held various roles as a Quality Engineer within both Belgian and international companies. Her background covers areas such as cell culture in bioreactors, parenteral nutrition bag filling, and plastic component molding.
She has built strong expertise in implementing and ensuring compliance with GMP standards in manufacturing environments, combined with a hands-on ability to improve processes through continuous improvement tools directly on the shop floor.
Séverine particularly enjoys working closely with diverse teams and fostering a true Quality Culture. She looks forward to supporting your quality improvement projects with dedication and pragmatism.
Pierre worked for about fifteen years between 1997 and 2007 exclusively in community pharmacies, holding positions as owner, substitute, assistant, and managing pharmacist in various public pharmacies. Since 2007, he has moved into the pharmaceutical industry, specializing in regulatory affairs and, more specifically, in the role of Head of Information and Advertising (RIP). With extensive expertise in regulatory compliance and advertising management, he has held key positions at SGS Life Science Services (2007–2012) and AstraZeneca Belux (2012–2021), before becoming an RIP Consultant at Fartrade in 2021. Pierre brings a pragmatic approach and broad experience to ensure the success of complex projects.
After obtaining a Master’s degree in Pharmaceutical Sciences from ULB, Joseph earned the title of Industrial Pharmacist and Qualified Person in 2005, following a one-year traineeship at UCB. He then pursued his career within several pharmaceutical groups, holding a variety of roles across different departments, including manufacturing, R&D (process validation and technology transfers), and nearly nine years as a Qualified Person (Site QP) in a biotech CDMO. In this role, he was notably responsible for the certification of investigational and commercial medicinal products, as well as for overseeing the Quality Management System (QMS).
Building on his solid and diverse experience in GxP environments, Joseph joined the Q-Support team of experts in February 2026. Today, he puts his quality management expertise at the service of clients with rigor, enthusiasm… and always in a good mood.