Five reasons why external training is important to us… and you!

Procedures are a fact of life in many jobs, and certainly in the pharma industry, where they can be a matter of life and death. Whatever your involvement with procedures –  whether you write them, follow them, or ensure their compliance – we highly recommend following our example, and investing time and money in external training. Here’s why we are strong believers.

1. Understanding the reason why


Anyone starting a new task or in a new company is bound to receive internal training. Before starting, it’s common practice to run through the relevant terminology, steps and procedures, whether it’s how to use, calibrate or maintain a particular machine, the steps in the production process, what to do if something goes wrong… After that, it’s quite easy to think that you know it all already. Even so, there’s quite a difference between following a procedure because you’ve been told to, and doing it because you really understand why it’s necessary. External training can add valuable background and important details which are lacking internally. For example, with regard to legislation, which is an essential factor in the pharma industry. This wider context and understanding can be very beneficial in motivating yourself and others to appreciate and adhere to procedures.


2. Always up to date


Legislation, in particular, is an important factor in the pharma industry, and Belgian and European laws are constantly being reviewed and updated. This can affect your procedures, which means it’s essential to stay informed. External training offers the chance to learn about the current situation, along with changes ahead, allowing you to keep your procedures compliant and anticipate new requirements. This information is indispensable when you’re in charge of writing and reviewing procedures, and we find it’s often much clearer when explained at external training, than when wading through great piles of legal documents yourself 🥱.


3. The right priorities


Q-support recommends being ‘inspection ready’ at all times. However, it’s still handy to understand what will be the key focus of government inspectors next time they visit. External training provides useful guidelines on this focus, which helps in prioritising your activities, as well as increasing your knowledge and understanding of why these activities are so important.


4. Best practice


We all interpret and carry out our tasks in our own way. Thanks to discussion and collaboration with others in a similar role, you can witness other ways to tackle your daily challenges. These alternative approaches can be better, faster or more reliable, and will help you in developing your own best practice – or perhaps you’ll inspire others to do it your way! At Q-support, we’ve already seen all kinds of inspiring ways to do even better, thanks to our excellent internal communication and to external training.



5. Two heads are better than one


We admit it’s more challenging in corona times, but it’s wonderful to have an opportunity to network with like-minded people, don’t you think? Especially when you work for a smaller company with few employees. If you’re (almost) alone in your role or department, it’s valuable to share your experiences and frustrations with others in a similar position. Also, it’s handy to make new contacts with knowledge that is complementary to your own. Being quite small ourselves, we really appreciate the new industry contacts that we’ve made at external training, and regularly brainstorm and exchange knowledge with them.


So, in our experience, there’s a lot to be gained from external training, and it’s really worth investing the time and money. Will you join us? We look forward to seeing you there!

Could you or someone in your team benefit from a tailor-made training / coaching? Contact us!

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